SHIPPING & RETURNS
Shipping Policy
All order processing times are separate from the shipping times at checkout.
All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped by the United States Postal Service (USPS).
There may be potential delays due to a high volume of orders or postal service problems that are outside of peasoupATTACK’s control. We appreciate your patience in advance and please reach out to KimVy at kimvy@peasoupattack.com with any questions or concerns regarding your order.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple complimentary rates for ground shipping: We offer $0.00 flat rate shipping for customers who are happy with receiving their orders within 7 - 10 business days.
We do offer free shipping for orders over $100. Below are rates for express delivery.
Shipping options in U.S.A.
Estimated delivery time - 1 to 2 business days
Price - $29.99
Estimated delivery time - 2 to 3 business days
Price - $19.99
International Shipping
We offer international shipping to the most international countries outside of U.S.A. but customers are responsible for the international costs.
Shipping charges for your order will be calculated and displayed at checkout by the United States Postal Services (USPS) International.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. peasouopATTACK is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at kimvy@peasoupattack.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.
Refunds, Returns & Exchanges Policy
All T-shirts are handmade and pulled by the artist's hand to create the image on the T-shirt.
The T-shirts are limited edition and each T-shirt is created individually by hand with no mass production tools.
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All sales are FINAL and no returns or refunds can be made after purchase.
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In the event that your order arrives damaged in any way, please email us as soon as possible at kimvy@peasoupattack.com with your order number and a photo of the item’s condition.
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We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
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Thank you in advance for purchasing a work of art!